Shipping/order questions | product details, materials | Refunds/Return FAQs
Frequently Asked Questions

How do I order contact lenses?
Ordering contact lenses through Vision Rise is a simple process:
Browse and Choose: Explore our extensive collection of contact lenses to find the perfect fit for your needs. Whether you're looking for daily, weekly, or monthly lenses, we have a wide range of options to suit your lifestyle.
Enter Your Prescription: Have your prescription details ready? Great! Enter the necessary information during the ordering process. This ensures that you receive lenses tailored to your specific vision requirements.
Add to Cart: Once you've input your prescription, add the selected contact lenses to your cart. Take your time to review your choices and ensure they align with your preferences and prescription needs.
Checkout with Ease: Ready to proceed? Head to the checkout, where you'll provide your shipping details. Our user-friendly interface makes it a breeze to complete your purchase securely. Simply follow the prompts and finalize your order by making a seamless payment.
Remember, it’s important to have a current prescription from your optometrist when ordering contact lenses. Stay safe and take care of your eyes! 👀
When will my lenses arrive?
We understand how important it is to receive your contact lenses quickly and efficiently. At Vision Rise, we offer several shipping options to ensure your order arrives as promptly as possible.
For Lahore Orders:
- Your contact lenses will be shipped with in 1 to 2 business days to arrive from the date of your order. You'll receive a message once your order ships, so you can follow its journey to your doorstep.
- There is a strong possibility we will deliver same day in lahore.
For all others Orders:
Your contact lenses will be shipped with in 1 to 3 business days to arrive from the date of your order. You'll receive a message once your order ships, so you can follow its journey to your doorstep.
Note: While these are average shipping times, actual delivery may vary slightly. If your prescription is not in stock, it may take an additional 1 business days to order from the manufacturer.
Choose Vision Rise for reliable and swift delivery of your contact lenses!
Our hassle free exchange policy
We’re happy to offer exchanges within 7 days of purchase, as long as the contact lenses are unopened, undamaged, and unexpired.
Please note that return shipping costs will need to be covered by the customer.
Need a exchange? No problem at all — we’ve got you! Just keep in mind that any related shipping costs will be the customer’s responsibility.
To get started, simply message us on WhatsApp at+92 301 9655799 — we’re here for you 24/7.
What’s your return policy?
You can exchange any unopened contact—no time limit, although we dint offer return.
Do you price match?
We don’t just offer great prices—we guarantee the best.